Sr. Director, Associate General Counsel: Retail Bank Legal

Working at Capital One

West Creek 7 (12077), United States of America, Richmond, Virginia

Sr. Director, Associate General Counsel: Retail Bank Legal

Capital One’s Legal team is seeking an experienced attorney to lead the Retail & Small Business Bank team. As a Senior Director and Associate General Counsel, you will lead a team of talented attorneys and specialists in supporting the Retail Bank across its full range of activities, including checking and savings products, marketing, operations, and fraud support. 

In this role, you will help to identify risks and solve problems alongside a team of world-class professionals. You will meaningfully participate in building innovative products and services as embedded legal counsel. You will find that Capital One’s Legal Team is not a “check the box” function, but instead an important voice and partner in all aspects of the business. You will discover a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation and intellectual curiosity.  

In addition to joining the Capital One family, you will embark on a rewarding and exciting career with a leading player in the financial services industry while teaming with a diverse group of individuals at an organization that cares greatly for, and gives back to, the communities that it serves.  

A successful candidate will display: 

  • An ownership mentality

  • Great judgment and wisdom exercised in a fast-paced environment

  • Integrated problem solving 

  • Executive presence

  • Excellent communication skills

  • The ability to influence and drive consensus in a collaborative environment

  • A successful track record of thriving in a dynamic environment  

  • The willingness to tackle new challenges and novel legal issues

  • A passion for leading others as you coach and help them to succeed

  • A good sense of humor

Specific responsibilities include, but are not limited to: 

  • Providing strategic legal advice on a variety of complex issues and topics

  • Translating laws, regulations, and legal requirements into clear and actionable  guidance

  • Developing systems and frameworks for evaluating and minimizing risks (legal, compliance, reputational or otherwise) to the business.

  • Recognizing trends externally and issues internally to drive solutions proactively

  • Building relationships and collaborating with business stakeholders in wide-ranging roles

  • Understanding business needs and providing appropriate solutions to reach the desired goals 

  • Working collaboratively with other members of the Legal Department to provide advice in a consistent, well-reasoned manner

  • Inspiring your team 

Basic Qualifications: 

  • Juris Doctor from an accredited law school

  • Active member in good standing of at least one state bar

  • At least 8 years of legal counsel experience in a law firm, in house or in government

  • At least 5 years of litigation experience as a legal counsel or advising on matters of regulatory compliance

Preferred Qualifications: 

  • 3+ years of experience in advising financial services 

  • Demonstrated ability to work effectively both in teams and independently, make effective and integrated decisions, and collaborate effectively with associates at all levels in the company

  • Ability to deal with ambiguous situations, complex concepts, and details

  • Excellent written and oral communication skills with the ability to influence others

  • Strong analytical and problem-solving skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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