Sales Associate

Carnegie Museums of Pittsburgh

Carnegie Museum of Art creates experiences that connect people to art, ideas, and one another. We believe creativity is a defining human characteristic to which everyone should have access. CMOA collects, preserves, and presents artworks from around the world to inspire, sustain, and provoke discussion, and to engage and reflect multiple audiences. Carnegie Museum of Art is arguably the first museum of contemporary art in the United States, collecting the “Old Masters of tomorrow” since the inception of the Carnegie International in 1896. Today, the museum is one of the most dynamic major art institutions in America. Our collection of more than 30,000 objects features a broad spectrum of visual arts, including painting and sculpture; prints and drawings; photographs; architectural casts, renderings, and models; decorative arts and design; and film, video, and digital imagery. Through our programming, exhibitions, and publications, we frequently explore the role of art and artists in confronting key social issues of our time, combining and juxtaposing local and global perspectives.  With our unique history and resources, we strive to become a leader in defining the role of art museums for the 21st century. Carnegie Museums of Pittsburgh is interested in candidates who, through their experience and collaborations, will contribute to diversity and excellence of the Carnegie Museums community. 

This is an Occasional position.Please scroll to the bottom of this page to see information on the starting pay rate.  

This is a union position.



The Sales Associate is responsible for performing a variety of tasks related to the receiving, checking, displaying and selling merchandise in The Carnegie Museum Stores.



  • Prefer previous sales work experience


  • Must have excellent verbal communication and customer relation skills. Computer experience recommended.
  • Physical stamina.
  • Mental and emotional stability necessary to deal effectively in a busy retail environment.
  • Varied schedule including holidays, weekends, and evenings.
  • Knowledge and appreciation of art, natural history and/or science preferred.
  • Ability to work in various locations and conditions. Computer Point of Sale Terminals, calculator, charge card imprinter, telephone, dolly for transporting merchandise.


  • Job involves walking and standing for long periods of time, lifting up to 30 lbs and climbing ladders, stooping, kneeling and working in tight enclosed spaces.


  • Receives, or assists in obtaining from cases and shelves, merchandise selected by customers; verifies appropriate customer discounts to be given, if any enters item control numbers into computer point of sale terminal assuring figures entered are correct, verifies and receives payment and makes change.
  • Wraps or bags merchandise for customers.
  • Assists customers in making selections; and recommends alternative merchandise if original selection is not available.
  • Communicates to customer origin of item, materials it is made of, how it works, and other pertinent information which may be helpful in completing the sale.
  • One is involved with extensive face-to-face and telephone contact with potential customers.
  • At all times the sales associate must provide to the customer an appearance of interest and concern in providing good customer service.
  • Familiarizes self with merchandise in ship which is displayed, as well as back stock in order to serve customer needs.
  • Learns about the items for sale in order to communicate intelligently to the customer.
  • Answers telephone and takes messages.
  • Answers customer’s questions about the Museums and gives directions.
  • Familiarizes self with all exhibits and special events in order to better serve customer needs.
  • Reviews previous day’s final sales receipts and checks merchandise on display to verify if additional items need to be restocked.
  • Stocks shelves, counters, display cases, bales, and postcard racks with merchandise.
  • Transports backup stock from shop storage areas.
  • Keeps stock and display area orderly and presentable by cleaning and dusting on a daily basis.
  • Maintains an attractive arrangement of merchandise for sale.
  • Unpacks deliveries of merchandise to be sold; verifies correct filling of orders; and assures that merchandise is in proper condition on an as needed basis.
  • Makes minor repairs on merchandise, prices merchandise, and shrink wraps items as needed.
  • Assists in daily/weekly and year-end physical inventory.
  • Assists in pulling items from displays that need to be returned for credit.
  • Open and closes register, prepare cash report for deposit.
  • Displays courtesy and sensitivity in dealing with the public.
  • Projects the image and attitude of The Carnegie Museums.

Carnegie Museums is an Equal Opportunity-Affirmative Action Employer – Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity The above job description reflects the essential functions and qualifications for the position identified, and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. The job description does not constitute an employment contract and does not alter the at-will relationship between CMP and the employee.    *GUIDANCE ON ESSENTIAL FUNCTIONS:   The Americans with Disabilities Act (“ADA”) requires employers to consider and accommodate qualified individuals with disabilities.  An individual is qualified if he or she can perform the essential functions of a job with or without reasonable accommodation. An essential job function is any task that is a fundamental part of the job.  When considering essentiality, one must focus upon whether the function is essential to this particular job and not to the department as a whole. Some additional guidance on essential functions follows below.  Please note that the following guidelines are non-exhaustive.  If you have any questions or need additional guidance, please contact Human Resources. A. Is the function required to be performed on a regular basis? If the function is rarely performed, it may not be essential. B. Is the function highly specialized? Is the incumbent hired for his/her expertise or ability to perform the function?  The need for special expertise is an indication of an essential function. C. Does the position exist, at least in part, to perform the function?  If so, the function is more likely to be essential. D. How much time is spent performing the function and how often?  Note that even functions performed 10% of the time could be essential if they are required on a regular basis. E. Would elimination of the function fundamentally alter the job?  If so, the function is more likely to be essential. F. What are the consequences of not requiring the incumbent to perform the function? If they are significant, the function is more likely to be essential.  G. Are there a limited number of employees among whom the performance of the function could be distributed if the incumbent could not perform it?  If so, it is more likely to be essential.

Other details

  • Job Family
    Vacation Category I
  • Pay Type
  • Hiring Rate

Similar Jobs