Retail Customer Service

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Talks with customers in person and assists customers in returning or exchanging products.

Processes returns and completes paperwork for warranty returns when return specialist is not available.

Ensures Jretail location is clear of missing parts.

Stocks shelves and counters with merchandise.

Assists in setting up advertising displays or arranging merchandise on counters to promote sales.

Follows performance standard as written.

Stamps, marks, or tags price on merchandise.

Obtains merchandise requested by customer and places merchandise in a bag or box.  Assists customer in carrying out larger items to their vehicle.

Answers customer’s questions and offers assistance or direction.

Cleans shelves, counters, and displays.

Greets customers when they enter the store, and checks packages and receipts when exiting the store.

Thanks customers for their business.

The Team Member Experience:We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.

If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources.

Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.