Retail Assistant Manager

Legends Market

Summary of Position:

Assistant Manager is an employee who reports directly to the Store Manager. The Assistant Manager assists the store manager in motivating & inspiring their team to achieve sales budget. They help the store manager effectively manage store operation, ensuring consistency and compliance. Although the Store Manager oversees the store, assistants may be responsible for meeting monthly targets established for sales budget and labor cost. The Assistant Manager assumes Store Manager Responsibilities when needed.

Job Responsibilities:

  • Help Manage and motivate a team to increase sales and ensure efficiency.
  • Ensures all pricing, signage, and displays are correct at all times.
  • Enforces all company policies and procedures, including health, safety, and security.
  • Assist in receiving, unloading, storage, and rotation of vendor deliveries.
  • Help Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed.
  • Perform opening and closing procedures to include deposits, cash on hand verification, and payroll processing.
  • Enforce cash handling policies and procedures as outlined.
  • Assist in the ordering process using a Feline Ordering Device.
  • Ensure company standards are met for store and employee appearance at all times.
  • Assure all restricted sales such as alcohol and tobacco are performed according to all state and local laws.
  • Report and process all employee/customer incident and accident on proper documents and filed within 24 hours.
  • Enforce all safety and security policies and report any and all unsafe conditions.
  • Enforce proper vendor sign in and check-in procedures.
  • Complete daily paperwork, scan and computer entry in a timely manner as established by the company.
  • Monitor and understand cash over/short, sales projections, inventory counts, and cashier shift sales.
  • Provide prompt, courteous customer service and professionally resolve customer issues.
  • Assist in other store departments as necessary.
  • Perform Store Manager duties/responsibilities in his/her absence.

Experience and Education:

  • Minimum of 5 years’ experience in retail grocery store operations.
  • High School diploma or equivalent
  • Experience in deli or food service; cashier and POS system; inventory control; vendor and customer relations; stocking and building displays; employee scheduling, evaluations, employee supervision; purchasing procedures; receiving, unloading, storage, and rotation of merchandise.
  • Must have Responsible Vendor Permit.

Knowledge, Skills, and Abilities:

  • Excellent communication, customer service, and organizational skills.
  • Creative merchandising skills.
  • Ability to work under pressure and handle challenging situations.
  • Able to calculate retail price items.
  • Ability to work with different personalities.
  • Must have a dependable means of transportation; must be in procession of the vehicle at all times while acting as manager.
  • Able to interpret delivery tags and UPC information.
  • Ability to multi-task and follow instructions.
  • Full understanding and ability to work in Word and Excel.
  • Full understanding and ability to work in computer Shelf Tag Program.
  • Skills in reading and math.
  •  In-depth product knowledge of merchandise in all departments.

Expected Hours of Work:

Day, evening and weekends may be required.

Physical Demands:

While performing the duties of this job, the employee may be required to work in cold temperature. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. This position may also be required to lift or move items up to 70 pounds.

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