Leap
Our store teams are the heart of Leap and we need to find the best and brightest team to be the face of our Billy Reid https://www.billyreid.com store located on Abbot Kinney. We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store.
Leap is built upon the mission of helping the hottest up-and-coming e-commerce brands easily and effectively establish brick and mortar stores. Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more.
What We’re Looking For:
- Create positive and memorable experiences for customers that in turn builds brand loyalty
- Able to accomplish multiple tasks in a fast paced environment whilst servicing customers
- Participate in general store maintenance; cleanliness & upkeep of store
- Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence
- Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business; including days, nights, weekends, holidays and special events
- Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations and/or for additional coverage
- Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
- Capable and willing to perform opening and closing tasks in the store; potential to carry store keys
- Must be at least 18 years of age
- One or more years of customer service and/or retail experience; background in similar category preferred
- Comfortability working with/using a ladder and lifting a maximum of 50lbs
- Maintain an active floor presence, including standing and walking for extended periods of time.
Who YOU Are:
- Customer Obsessed & Hospitality Driven – Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs and possess excellent selling skills.
- Team Oriented- one team mindset, communicates clearly & proactively seeks opportunity to support others.
- Professional- punctual, accountable and honest; takes initiative, accountability and demonstrates strong work ethic
- Brand/Category Expert- Keeps up with trends, fashion and news in related industries; shows passion and ability to teach and educate customers within a specific category.
- Adaptable & Entrepreneurial- Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.
- Detail Oriented- operates with high efficiency and effectiveness, consistently produce polished and quality work
Measures of Success:
- Key Performance Indicators: Sales, Conversion, UPT, AUR & Traffic
- Support Customer outreach and brand activations
- Ability to accomplish tasks on time and effectively
Leap Perks:
- Employee discount on product
- 401k
- Bonus Eligible
- Employee Assistance Program
It’s an exciting time to join our team as we revolutionize the world of retail and we look forward to having you on board! leap.com
Salary Range: $18/hr. – $20/hr.
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.