KDS Kohl's
Role Specific Information
Job Description
About the Role
In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.
What You’ll Do
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Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
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Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
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Engage customers by greeting them and offering assistance with products and services
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Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
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Prevent loss by following all product protection standards
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Support and partner with other associates on merchandising incoming product
All associate roles at Kohl’s are responsible for:
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Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
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Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
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Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
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Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
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Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
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Accomplishing multiple tasks within established timeframes
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Following company policies, procedures, standards and guidelines
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Maintaining adherence to company safety policies for the safety of all associates and customers
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Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
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Other responsibilities as assigned
What Skills You Have
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Excellent customer service skills and ability to multi-task with strong attention to detail
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Verbal/written communication and interpersonal skills
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Must be 16 years of age or older
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Flexible availability, including days, nights, weekends, and holidays
Preferred
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Client facing retail or service industry experience
Essential Functions
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Ability to perform the accountabilities listed in the “What You’ll Do” Section.
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Ability to satisfactorily complete company training programs.
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Ability to comply with dress code requirements.
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Basic math and reading skills, legible handwriting, and basic computer operation.
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Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
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Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
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Perform work in accordance with the Physical Requirements section.
Physical Requirements
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Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
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Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
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Ability to stand/walk for the duration of a scheduled shift.
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Ability to visually verify information and locate and inspect merchandise.
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Ability to comply with health and safety standards.
Pay Starts At: $12.50