New Store Opening Project Manager

Dogtopia Enterprises



At Dogtopia we are dedicated to offering exceptional care for dogs with over 200 locations in the United States and Canada. Our facilities provide healthy, safe and fun environments for dogs to socialize and play and are supervised by a highly trained and loving team. With some seriously cool branding, an amazing leadership team and tremendous growth, we think you need to meet us!

Position Overview

We are seeking a dedicated and detail-oriented NSO Project Manager to join our New Store Opening (NSO) team. Reporting directly to the Director of New Store Opening, the NSO Project Manager will play a critical role in ensuring the successful execution of new store openings for our franchisees. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to coordinate cross-functional teams to deliver high-quality results within tight timelines.


  • Collaborate with the Director of New Store Opening to develop comprehensive project plans for new store openings, encompassing lease signing to grand opening.
  • Serve as the main point of contact for franchisees during the store construction and opening process, providing timely updates, addressing concerns, and ensuring a positive franchisee experience.
  • Coordinate and manage the execution of project milestones, timelines, and budgets, while identifying and resolving any potential roadblocks.
  • Liaise with internal design and construction subject matter experts to ensure adherence to brand standards and franchisee specifications in store layout and construction.
  • Coordinate with external vendors, contractors, and suppliers to ensure timely delivery of materials and services, while maintaining quality and cost-effectiveness.
  • Monitor and report project progress to the Director of New Store Opening and senior management, highlighting achievements, challenges, and mitigation strategies.
  • Collaborate and facilitate training of new franchisees and their staff for a successful grand opening and ongoing operations.
  • Uphold a high level of professionalism, ensuring clear communication, accurate documentation, and alignment with company values and goals.


  • Bachelor’s degree in Project Management, Business Administration, or related field; relevant certifications are a plus.
  • 3 years of experience in project management, preferably within the retail or franchising industry.
  • Proven track record of successfully managing projects from initiation to completion, on time and within budget.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with internal teams, franchisees, and external partners.
  • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
  • Proficiency in project management software and tools.
  • Analytical mindset with problem-solving abilities and a proactive approach to identifying and addressing challenges.
  • Flexibility to travel as required for site visits and project coordination.
  • Team player with the ability to collaborate effectively in a cross-functional environment.
  • Adaptability and resilience in a fast-paced and dynamic work environment.
  • Passion for delivering exceptional results and contributing to the success of franchisees.
  • Every Dogtopia employee, including anyone who must visit the Support Office or other Dogtopia work locations, attend in-person meetings with Dogtopia employees, franchisees, vendors, and/or other external partners, and/or travel as part of their job duties, must provide proof of vaccination. Any new hires who are not already fully vaccinated must be fully vaccinated during their first 90 days of employment and provide proof of the same. If you are unable to be vaccinated for any reason, please contact to discuss potential accommodations.


  • Competitive salary and performance-based incentives.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Opportunities for professional development and career advancement.
  • 10 paid holidays.
  • 2 weeks paid vacation.
  • $1,000 annual health and wellness cash benefits for gym membership or healthcare.

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