Membership Sales & Customer Service Associate

The Lash Lounge Fishers

 
Seeking outgoing, personable, sales-oriented individuals to work at The Lash Lounge Fishers-Downtown as Front Desk Sales Associates!
Front Desk Sales Associate:
What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.

Why Join our Sales Team:  We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team!Schedule:MUST HAVE AVAILABILITY WEEKDAYS/WEEKENDS/EVENINGS
Key Responsibilities:

  • Meet and exceed guest membership and scheduling targets
  • Consult with guests on key benefits of services, memberships, and retail products
  • Coordinate appointment scheduling, communicating confidently via phone, text and email
  • Create an outstanding experience so every guest will want to return
  • Decisively resolve issues, appropriately escalating issues to mitigate in future
  • Manage accurate sales transactions and guest/member records within MindBody software
  • Other duties as assigned

Our ideal candidate:  

  • You are a spirited, outgoing team member who is passionate about excellent customer service
  • You take pride in, and truly enjoy, cultivating relationships with guests
  • You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
  • You can work in fast paced environments, multitasking and prioritizing 
  • You always work with the highest levels of integrity and respect and avoid gossip/drama
  • You always present as professional, confident and approachable
  • You are skilled at using various technology platforms and feel comfortable learning to use new programs

Schedule:MUST BE AVAILABLE WEEKDAY EVENINGS, SATURDAY AND SUNDAYExperience:

  •  Customer service and/or front desk/receptionist: 2 years
  •  Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model) 
  •  Salon/beauty experience preferred

Job Type:Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team.Pay:$13.00-$15.00 per hour, plus bonus and commission eligible 

Compensation: $13.00 – $15.00 per hour

WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.   WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.  

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