Liquor Store Associate

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Liquor Store Associate

Job Purpose

Job Summary

This role is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

Essential Responsibilities

Percent Of Responsibilities

Responsibility

% Of Time

Compliance

• Observes customers and checks identification for age verification, identifying customers who should not be served additional alcohol and monitoring customers to assist in the prevention of open containers leaving the store.

• Deny sale of alcohol or tobacco to underage or intoxicated customers.

50%

Customer Excellence

• Provides continuous attention to customers’ needs.

• Greets, assists, and thanks customers in a prompt, courteous, and friendly manner.

• Offers product suggestions to customers when appropriate.

25%

Operational Excellence

• Stocks and rotates department products to ensure freshness and date control.

• Restocks and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.

• Operates department equipment and tools; Operates cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.

• Keeps work area clean, orderly and free from safety hazards; reports faulty equipment and hazards to management.

25%

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Course of Study

High School / GED

Preferred Education

Preferred Education

Course of Study

High School / GED

Diploma

Language Requirements

Language(s) Preferred

English

English and Spanish

Relevant Experience

Relevant Experience

Supervisory Experience

0 -3 yrs minimum

No Supervisory Experience

• Must be at least 21 year of age.

• Ability to read, write, speak, and understand English, and proficiently follow instructions.

• Authorization to work in the United States or the ability to obtain the same.

• Successful completion of a pre-employment drug test and background check.

• Compliance with all company policies and procedures.

• High standard of integrity and reliability.

• Customer service skills..

• Ability to work in face-paced and busy environment.

Environmental Factors

Environmental Factors

Travel Percent & Overnight

Travel Percent

Overnight

None

No

Addendum

Cicerone Certification; Alcohol Compliance Training; Tapping and Configuring Kegs; Perfect Pour Essentials; Beer Science & Styles; Wine & Spirits Training; Cigar/Humidor training; Sampling station- wine dispenser; DSD/Receiving- Fintech, Reclaim; FIM (Fresh Item Management); Cashier training; Cash Office training; Service Desk- Lottery; Grocery- stocking, rotation, ordering, merchandising; Pricing- Tags, Signs, Ad change; and MOD training- open and close store.